Start: 2nd March 2026
Duties:
- Engage with existing clients (agencies or advertisers) via telephone, chat, and email.
- Manage a mix of inbound warm leads and outbound outreach, ensuring timely follow-up (e.g., calling assigned leads within minutes of receipt).
- Identify sales opportunities and provide clients with the most effective and tailored advertising solutions.
- Analyse and optimize marketing campaigns on behalf of your customers to drive measurable business outcomes.
- Carry out digital campaigns on behalf of clients and monitor campaign performance and success metrics.
- Identify campaign trends and act proactively to address challenges and enhance performance.
- Direct clients to appropriate specialists or support teams when additional expertise is required.
- Continuously enhance the customer experience by promoting optimal and effective use of advertising products.
Skills:
- Native/Fluent in Czech, Italian or Polish & Fluent in English (at least B2 level), both orally and written
- Holder of a high school diploma or equivalent
- Previous work experience in customer services experience
- Ability to identify, apply and explain your product and/or service expertise with clarity
- Tech savvy and full proficiency with MS Office products
- Resident of Greece or ability to relocate under short notice.
Benefits:
- Private life & health insurance (including eyecare and dental care) effective after 3 months of employment (effective from day 1 for relocated candidates)
- Free use of the corporate gym and other wellbeing activities
- Fixed working hours of your selection, for all mothers with children of up to 2 years of age
- Daily cash bonus at Mastercard, as defined below:
0-12 months: 3€ net per working day (WFO)
- More than 12 months: 6€ net per working day (WFO)
- Competitive remuneration package with 2 extra salaries (1st in Christmas, half in Easter & half in Summer)
- Extra Bonus depending on achievement of targets set (HP Incentives)
- Fixed working schedule (no shifts) adopted to country needs
- 9 Country Holiday Leaves on top of deserved AHL