Warszawa, Poland
Start: 15.09., 06.10, 27.10., 10.11., 12.12.
Streaming Platform
Tasks:
• Provide customer support for a leading streaming company.
• Handle inquiries related to contracts, billing, and technical issues.
• Assist both B2B and B2C clients as first and second-line support.
• Conduct outbound calls for administrative tasks such as feedback collection or payment reminders.
Requirements:
• Fluency in Norwegian or Danish (C1 level) and English (B2 level).
• Strong communication skills and service-oriented mindset.
• Basic administrative and technical knowledge.
• Availability to work 5 days a week in rotating shifts (Mon-Fri: 8:00-20:00, Weekends: 10:00-20:00
Task inbound call, offer addtional values for existing customers
Possibility to sell to interested clients after dealing with the main issue
Benefits
Work from a modern office in Warsaw in a dynamic, high-energy environment.
• Relocation package: flight and 7 nights at the hotel.
• Professional training.
• Career growth prospects within an international company.
• Training and development programs.
• Language classes.