Porto, Portugal
Start: asap next start 3rd July
German Market: Working Hours (Winter Time): Monday to Sunday in rotative shifts: 07h00 – 21h00 ; 2 days off ; Working Hours (Summer Time): Monday to Sunday in rotative shifts: 08h00 – 22h00 ; 2 days off
Tasks:
As Customer Service Agent (m/f/d) you will support small, medium businesses with finding the best solution for your online advertising customer.
You will take over as customer service agent for a social media platform.You will be a single point of contact for advertisers and agencies (SMB) for different types of inquiriesYou are putting together solutions to support and expand your customer's self-serve advertising customer baseYou are able to manage all different types of inquiries generated via inbound activities such as chat, email and social media messengerYou will demonstrate the value of advertising solutions and provide post-sales support for all self-service products
Profile:
Turkish C2
English B2
Benefits:
Relocation package : 700EUR flight + 1 month in hotel