Lisbon, Portugal
Start: 8th May
and 19.th June : French
Tasks:
We are seeking an experienced insurance customer service representative to join one of the world's largest insurance companies. In this role, you will handle customer queries over phone and email, providing detailed information about our products.
Key responsibilities include answering questions about coverage, assisting with policy cancellations, and helping insurance brokers direct their inquiries. Success in this role requires a friendly and professional demeanor, strong communication skills, and the ability to remain calm under pressure. You will manage both inbound and outbound calls, as well as emails.
Profile:
German or Dutch or French C2
English B2
Experience in Customer Support (preferable)
Benefits:
Excellent remuneration package based on experience, skills and performance
Life Insurance
Meal allowance + Transport allowance
Private health insurance
Relocation package:
Reimbursement of Airfare on the 6th month of Contract up to 400€ in Economy class
Accomodation for the first year:
Apartment Room with rent of 280€ for 12 months (discounted directly from the payslip)