Start: monthly
We are partnering with a leading international customer experience provider to recruit German-speaking Customer Support Specialists for an exciting role based in Greece. This opportunity is ideal for candidates who enjoy working with premium products, delivering high-quality service, and building an international career in a dynamic, multicultural environment.
Your Role
- Managing customer requests via phone, email, and chat
- Providing accurate information about vehicle models, services, and features
- Offering expert support and roadside assistance when needed
- Handling inquiries and resolving issues in a professional and timely manner
- Collaborating with your team to continuously improve service standards
- Promoting a positive customer experience and building brand loyalty
- Supporting clients with empathy, clarity, and expert communication
Your Qualifications
- Fluency in Danish (C2 level) and good English communication skills (B2 or above)
- A genuine interest in the automotive industry is a strong advantage
- Previous experience in customer service (min. 6 months preferred)
- Strong communication and problem-solving skills
- Ability to stay calm under pressure and manage multiple requests
- Tech-savvy and quick to adapt to new tools and systems
- Positive, team-oriented mindset and eagerness to learn
The Offer
- Relocation support package, including paid flight to Chania and airport pickup/drop-off
- Full training by certified instructors
- Free accommodation or extra accommodation bonus, throughout the entire employment period
- 2 extra salaries per year
- Private healthcare and access to exclusive discounts
- Refer-a-friend bonus scheme
- Free Greek language courses
- Modern office facilities with relaxing break areas
- Professional development and career growth opportunities
- Special events and community initiatives
- Be part of a diverse, inclusive, and certified “Great Place to Work” environment