Dubai, United Arab Emirates
RESPONSIBILITIES : Retention
Promote the company's FX and CFD products and services to prospective and existing clients
Develop and maintain long-term client relationships to drive retention and account growth
Convert high-quality leads into active and loyal trading clients
Increase upsell and cross-sell opportunities across client portfolios
Deliver consistent, high-level customer service across the client lifecycle
Stay up to date with financial markets, trading conditions, and product updates
Work towards and consistently achieve defined sales and retention targets.
REQUIREMENTS:
Native or fluent in Mandarin, both spoken and written
Previous experience in FX & CFD industry is mandatory
Prior experience in a Retention role within Forex/CFD brokerage
Strong sales, negotiation, and objection-handling skills
Ability to work in a target-driven, fast-paced environment
Strong numerical and analytical thinking skills
Computer literate with good CRM and office tool awareness
Strong communication and relationship management skills
Experience working with international brokerage teams
Familiarity with trading platforms and financial markets
Experience managing client portfolios in a sales or retention environment.
OFFER:
Competitive base salary plus uncapped commission
Full relocation package to Dubai
Opportunity to join an international Forex company
Dynamic, collaborative, and multicultural working environment
Ongoing training, coaching, and career development opportunities.
Be part of a dynamic international team with positive and friendly atmosphere
Guidance and tools to reach your full potential.
Position: FX Sales Conversion Agent (Mandarin)
Location: UAE, Dubai
Employment type: Full-time
RESPONSIBILITIES:
Promote the company's Forex and CFD products and services to prospective clients
Convert high-quality leads into active trading clients through consultative sales techniques
Build and maintain strong relationships with prospective and existing clients
Maximise client conversion and identify opportunities for future sales
Deliver a high level of customer service throughout the client journey
Stay up to date with financial markets, trading products, and industry developments
Meet individual sales targets and KPIs while maintaining compliance with company standards.
REQUIREMENTS:
Native or fluent Mandarin, both written and spoken
Previous experience in the Forex & CFD industry is mandatory
Previous experience in a Conversion or Retention sales role within Forex/CFD
Strong sales, negotiation, and objection-handling skills
Computer literate with good knowledge of standard office applications
Ability to work in a target-driven and fast-paced environment
Strong numerical, analytical, and problem-solving skills
Excellent communication and relationship-building abilities
Experience working with CRM systems and trading platforms
Knowledge of global financial markets and online trading products
OFFER:
Competitive base salary plus uncapped commission
Full relocation package to Dubai
Opportunity to join an international Forex company
Dynamic, collaborative, and multicultural working environment
Ongoing training, coaching, and career development opportunities.
Be part of a dynamic international team with positive and friendly atmosphere
Guidance and tools to reach your full potential.