DUTIES AND RESPONSIBILITIES:
- Respond to customer enquiries, emails, web contacts, and orders, being involved in order fulfilment and post-sales-related activities
- Perform inbound and outbound telephone activities and managing our customer database
- Manage your own sales funnel
- Provide pricing & availability, parts identification, order status, and proof of delivery assistance to customers
- As an integral member of the sales team, you will be working together with several internal departments (such as customer care, engineers, PO booking centre as well as field staff) focusing on acquiring new customers and retaining/growing existing ones
- Actively creating business opportunities and representing the brand through every customer interaction
REQUIREMENTS:
- Fluent in German and English (verbal & written)
- Demonstrable effective communication and negotiation skills
- Previous account management/B2B sales experience will be an advantage
- Excellent technical knowledge and strategic sales skills
- Ability to build rapport and demonstrate building customer relationships
- Strong organisation and time-management skills
- Ambition and willingness to work hard to improve and grow your sales knowledge
- A proactive approach and a strong team spirit
- High level of motivation with a drive to meet and exceed targets
- Experience with laboratories or analytical instrumentation would be a plus
OFFER:
- 21.484 + up to 3000 + private medical insurance
- Working days/Hours: 39h Rotative M-S: 9-20
- Permanent contract (1-month probation period)
- Excellent remuneration package based on experience, skills and performance
- Monday - Friday office hours schedule
- Attractive performance bonus
- Dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
- Full-time & permanent contract
- Guidance and tools to reach your full potential