Sales Retention Agent (m,f) Portuguese or Arabic

Limassol, Cyprus

Position: FX Sales Retention Agent with Arabic or Portuguese

Location: Limassol, Cyprus

Employment type: Full-time

Remuneration: Base salary + Commission and Full Relocation


RESPONSIBILITIES:

  • Promote company products and services to prospective and existing clients

  • Develop and maintain long-term client relationships within the FX/CFD trading environment

  • Convert high-quality leads into active, retained customers

  • Drive client retention and increase lifetime value through proactive engagement

  • Provide continuous high-level service and support to clients

  • Monitor financial markets and stay updated on relevant industry developments

  • Handle client objections effectively and support conversion and retention goals

  • Ensure compliance with internal procedures and service standards.


REQUIREMENTS:

  • Native or fluent Arabic  or Portuguese (written and spoken)

  • Fluent English (minimum B2 level)

  • Previous experience in retention within the Forex & CFD industry (mandatory)

  • Strong understanding of financial markets and trading products

  • Ability to work towards targets and deadlines

  • Strong objection-handling and negotiation skills

  • Computer literacy and ability to work with CRM/sales systems

  • Analytical mindset with basic mathematical understanding

  • Experience in FX sales, trading support, or client relationship management

  • Familiarity with financial trading platforms and brokerage environments

  • Strong communication and persuasion skills

  • Experience working in performance-driven sales environments

 

OFFER:

  • Work permit sponsorship.

  • Flight tickets covered by the company.

  • Excellent remuneration package based on experience, skills, and performance

  • Be part of a dynamic international team with positive and friendly atmosphere

  • Guidance and tools to reach your full potential.

Sales Retention Agent (m,f) Portuguese or Arabic

Job description

Sales Retention Agent (m,f) Portuguese or Arabic

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