Katowice, Poland
Start: asap
Contract Type: fixed term contract – 6 months with possibility to be extended
Tasks:
With enthusiasm and professionalism, communicating with travelers by phone, chatting, and email making them feel heard and appreciated.
• Manage their hotel and flight reservations or car rentals.
• Protect travelers' confidential data so they know their data is in good hands.
• Join a dynamic team where passion meets purpose and work together to provide customers with professional service
• Ensuring high-quality customer service and a positive brand image
Requirements:
• Fluent Dutch or Greek (written and spoken, at least C1 level).
• English skills at B2 level for communication within the team and during training.
• Excellent computer skills and proficiency in MS Office.
• Strong communication and organizational skills. • Friendly and professional demeanor towards customers.
Benefits:
• Fully paid training program in English – 12 weeks, while 4 of them – practical training
• Salary: PLN 10 000 gross
• Full-time employment contract
• Shift work: 5 days a week, Monday – Friday, 8.5 hours daily including a break.
• Working hours: Monday – Friday 9:00–18:00.
• Private medical care (Luxmed) • Group insurance program, sports, and leisure program
• Training and development programs.
• A very dynamic and international work environment with plenty of career opportunities.
• Social activities, events, and celebrations.
• Multinational environment.