Workforce Management Specialist (m,f)

Sofia, Bulgaria

DUTIES AND RESPONSIBILITIES:

    • Organize, coordinate, and supervise working schedules and rotations at gaming tables, ensuring smooth operational flow and attendance
    • Work closely with the HR department and Team Managers to handle time-off requests, approve schedules, and ensure all positions are filled to meet staffing requirements
    • Create daily staffing reports, verify work hours and time-off requests, and manage various administrative tasks as directed by Supervisors or Senior Management
    • Develop and maintain effective staffing plans to ensure adequate coverage for all business units
    • Monitor and track attendance, ensuring adherence to schedules and compliance with regulatory requirements
    • Prepare and manage studio rotation files for incoming shifts to ensure seamless transitions


REQUIREMENTS:

  • Fluent in Bulgarian and English both verbal and written
  • Exceptional ability to manage and coordinate schedules, rotations, and staffing needs efficiently
  • Proficiency in Microsoft Excel and experience with workforce management software
  • Minimum of 6 months in a similar role, with the ability to work independently and manage multiple tasks
  • Willingness to work on 24/7 shift pattern
  • Understanding of local labor laws and regulations relevant to staffing and scheduling.
  • Analytical think and applying critical thinking in data analyzing
  • Familiarity with advanced workforce analytics and forecasting tools will be considered as a huge advantage.


BENEFITS:

  • Competitive salary
  • Private health insurance from day one
  • FitPass membership for sports activities and discounts at popular brands after 3 months
  • International work environment
  • Opportunities for advancement to higher positions in online casino
  • And many more!

Workforce Management Specialist (m,f)

Job description

Workforce Management Specialist (m,f)

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